Holiday Shipping Terms and Conditions Policy
Effective Date: 23rd December 2024
Shipping Schedule during Holiday Period
Hana The Label would like to inform our valued customers that our shipping schedule will be affected during the holiday period from 1pm AEDT 23rd of December 2024 through to the 29th of December 2024.
During this period, all orders placed on our website will not be dispatched for delivery until the 30th of December 2024 when our normal shipping operations resume.
Order Placement and Processing
Customers may continue to place orders on our website during the holiday period, including the dates from 1pm AEDT 23rd of December 2024 to the 29th of December 2024.
Please be aware that orders placed within this time frame will not be processed for shipment until the 30th of December 2024.
Shipping Methods and Timelines
Hana The Label offers both standard and express delivery shipping options for our customers. However, during the holiday period, the expected delivery timelines will begin from the 30th of December 2024, regardless of the shipping method chosen at the time of purchase.
Please refer to our Shipping Policy page on our website for more information about specific delivery times for different regions and shipping options.
Contact and Customer Support
Our customer support team will be available to answer any queries and provide assistance during the holiday period, but please note that response times may be longer than usual.
You can reach out to our customer support team via email at orders@hanathelabel.com or by using the contact form on our website.
Returns and Exchanges
Our standard return policy will apply to orders placed during the this holiday period. For more information on our return policy, please refer to our Returns Policy page on our website.
Order Status Updates
Customers will receive order confirmation emails for purchases made during the holiday period, and order status updates will be sent as usual.
Please keep in mind that these status updates will indicate that your order has been confirmed but not yet dispatched, and the actual shipment will occur on the 30th of December 2024.
Taking a Much-Needed Break
This year, our tiny team has decided to take a much-needed break to recharge and spend quality time with loved ones.
We want to take this opportunity to express our heartfelt gratitude to our customers for their continued support of our small independent brand. Your loyalty and enthusiasm for our products inspire us every day, and we couldn't do it without you.
Amendments to This Policy
Hana The Label reserves the right to modify or update this Holiday Shipping Terms and Conditions Policy. Any changes made to this policy will be posted on our website and will become effective immediately.
Contact Information
If you have any questions or concerns regarding our shipping terms and conditions policy, please do not hesitate to contact us via email at orders@hanathelabel.com.
By placing an order on our website during the holiday period, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this policy.
Thank you for choosing Hana The Label. We appreciate your understanding and support during the holiday period. We look forward to serving you with the same high-quality service when we resume normal shipping operations on the 30th of December 2024.
TEAM HANA